F.A.Q.

What is the average lead time until my order ships?

We are currently at a 1-3 business day lead time for production of all standard holsters.  Custom printed kydex holsters and specialty holsters are running 5-7 business days.  These lead times can and will change at times depending on order volume.

 

How much does shipping cost?

We offer $5.95 Flat Rate shipping on orders no matter how big or small!

 

How long does shipping take once order leaves your facility?

Shipping takes 2-5 days to get to you from time it leaves our facility.  We generate your tracking information as soon as we print your order to be made in our facility.  Just because you receive a tracking number does not mean it has left our facility already.  We just like to get you the information ahead of time and streamline our process so that your order has a designated tracking number from the time we start your order.

 

What thickness kydex do you use to make holsters?

We use .80 thick kydex for all our holsters.  This size kydex allows for a durable, long lasting holster while still being thin enough to be comfortable and slim.

 

What kind of leather do you use for your IWB Leather Holsters?

We use hand selected 100% Full Grain English Bridle Leather for our IWB Traditional Leather Holsters.  On our Soft Leather IWB Series as well as our Tuckable IWB Leather series we use 100% Natural Water Buffalo Leather. All our leather is hand selected for unmatched quality and attention to detail.

How does your warranty work?

All our products have a limited lifetime warranty from manufacturing defects.  If your holster breaks under normal use conditions we will repair or replace it at no cost!

 

I received my order but I think you sent me the wrong handed holster?

Most of our products are inside the waistband holsters so sometimes it easy to get confused and think you have received the wrong holster.  On IWB Holsters a right handed holster will have the belt clip on the right side of the firearm, on left handed holsters the belt clip will be on left side of the firearm.

 

Does kydex scratch the firearm?

All holsters will wear on a firearm over time and continuous use.  The main reason wear happens on any holster is from dirt and debris being trapped in the holsters.  Our kydex holsters have a very smooth inside surface so they are actually less likely to wear your firearm.

 

Do you offer holsters for any other firearms that are not on your firearms list?

With all the firearms available it is next to impossible to carry every holsters but we are constantly trying to update and expand our holster selection. If you do not see the firearm you are looking for on our list, let us know through email (muddyrivertactical@yahoo.com) and we will do everything we can to accommodate the most popular request!